REFUND POLICY

Last updated: May 19, 2025

Thank you for shopping at Dope Bee Farms, a brand operated by Hyper Hyve. We strive to ensure your satisfaction with every purchase from www.dopebeefarms.com. This Refund Policy outlines the terms and conditions for returns, exchanges, and refunds for products purchased through our website (the "Site"). If you have any questions, please contact us at mike@dopebees.com.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it—unworn, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, contact us at mike@dopebees.com. If your return is accepted, we will provide a return shipping label and instructions on how to send your package to the following address:

Hyper Hyve Returns
N7373 950th Street, River Falls, WI 54022, USA

Items sent back without first requesting a return will not be accepted. We are not responsible for items lost or damaged during return shipping if not sent using our provided return label.

Damages and Issues

Please inspect your order upon receipt and contact us immediately at mike@dopebees.com if the item is defective, damaged, or incorrect. We will evaluate the issue and, if verified, offer a replacement, refund, or store credit, at our discretion, to make it right. Proof of damage (e.g., photos) may be required.

Exceptions / Non-Returnable Items

Certain items are non-returnable, including:

Perishable goods, such as THCa flower or other hemp-derived products, due to their perishable nature and regulatory restrictions under the Agricultural Improvement Act of 2018 (2018 Farm Bill) (7 U.S.C. § 1639o et seq.).
Custom products, such as special orders or personalized items.
Personal care goods, such as beauty products.
Hazardous materials, flammable liquids, or gases.
Sale items or gift cards.

If you have questions about whether your item is eligible for return, please contact us at mike@dopebees.com.

Exchanges

We do not offer direct exchanges. To obtain a different item, please return the original item according to this policy. Once the return is accepted, you may place a new order for the desired item through the Site.

European Union 14-Day Cooling-Off Period

If merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days from receipt, for any reason and without justification, as provided under the EU Consumer Rights Directive (Directive 2011/83/EU). The item must be in the same condition as received—unworn, unused, with tags, and in its original packaging—and you must provide the receipt or proof of purchase. To exercise this right, contact us at mike@dopebees.com. You will be responsible for return shipping costs unless the item is defective or incorrect.

Note that non-returnable items, such as perishable goods (e.g., THCa flower), are excluded from this cooling-off period due to their nature and regulatory restrictions.

Refunds

We will notify you once we have received and inspected your return and inform you whether the refund was approved. If approved, you will be automatically refunded to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at mike@dopebees.com.

Compliance with Hemp Regulations

All THCa flower and hemp-derived products sold through our Site comply with the Agricultural Improvement Act of 2018 (2018 Farm Bill) (7 U.S.C. § 1639o et seq.) at the time of sale and shipment, containing no more than 0.3% Delta-9 THC on a dry weight basis. Due to the perishable nature of these products and potential changes in chemical composition after shipment (e.g., decarboxylation due to environmental factors), returns of THCa flower or other hemp-derived products are not accepted unless the product is defective or incorrect. Customers are responsible for ensuring compliance with all applicable federal, state, and local laws regarding the purchase, possession, and use of hemp products.

Contact Us

For any questions about this Refund Policy or to initiate a return, please contact us at:

Email: mike@dopebees.com
Address: Hyper Hyve, N7373 950th Street, River Falls, WI 54022, USA